Feedback Function

Published on: 17. May 2024

Reporting errors directly from the viewer

I have Discovered an Error! And Now?

You have noticed an error while browsing a church record? This is great! Report errors via the feedback form integrated in the viewer. The function is as easy as can be.

What can you report?

  • A page within a church book is missing?
  • The period of a church record doesn’t match the title?
  • Additional official acts not listed are recorded in a church book?
  • Details of a photograph are damaged?
  • The content of a church record doesn’t match the expected title?

This is how it works:
Just click on the feedback symbol in the toolbar of the viewer. Enter a short description of the error, click on SEND, and your notification is on its way to us.

What will happen next?
Our Archion support team will check your message, and you will receive a confirmation of receipt. If there is a potential error in the database of the archive, a notification will be sent to the archive responsible. There, they will check the notification and correct the error as required. Finally, the correction will be made both in the archive and with ARCHION.

Why is this important?
Every correction made has a great effect! On average, each picture on ARCHION was clicked on 4.3 times in 2023. This equals 674 clicks per book! Your feedback not only helps to optimize the correctness and quality of our data but also ensures that other researchers can enjoy a faultless user experience.

Thank you very much for further improving ARCHION for all users!

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